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101
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1
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65
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108
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52
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52
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3
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71
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59
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73
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358
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79
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58
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130
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8
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61
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
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Section: Marketing, Advertising, PR Vacancy 1405 |
| Post:Engagement Manager - Fast Growing Software Company |
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
London
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| The announcement text: |
We are seeking an experienced Engagement Manager to implement Merced Systems’ performance management products at customer sites. This is a consulting role which involves direct interaction with customers to implement creative solutions using performance management best practices. Merced Engagement Managers own the customer relationship and are accountable for the success of the projects they manage. They will lead the customer and a team of Merced Business Analysts and Integration Engineers through the full implementation lifecycle. Ideal candidates must have demonstrated the ability to understand customers` business goals, translate those goals into a software deployment project, proactively and responsively manage customers` needs, and lead and manage implementation teams.
Merced employees are highly motivated, self-starters who thrive on achieving success after success for our customers. Merced’s products are technically sophisticated and quite complex, and they are leveraged by our customers to influence and improve employee performance. To be effective with Merced’s customers, our employees have to be technically knowledgeable and capable, yet at the same time naturally inquisitive
and excited about the business value our customers are achieving. We take pride in our professionalism, integrity, and ability to deliver real value to our customers. This is an exciting opportunity to play an important role in a very successful software company in a rapidly growing market.
Company Overview:
Merced Systems is the leading provider of Customer Operations Performance Management software to Fortune 1000 companies. The Merced Performance Suite of products focus on improving the productivity, effectiveness, and other operational aspects of our customers’ employees and teams. Our products allow companies to integrate valuable but disparate data from existing software applications, automate reporting, and boost employee morale by setting clear goals and monitoring their
progress- all of which increase company productivity. Our web-based application is unique in its use of hybrid OLTP/OLAP data structures and sophisticated end-user applications.
Merced Systems is a private, venture-backed company that is based in Redwood Shores, California. It was founded in 2001 by a team of experienced entrepreneurs, technologists, and executives. Our company reached profitability in less than two years by offering a valuable product in a rapidly growing market. Merced Systems has a roster of blue chip customers in financial services, telecom, travel, and other industries.
Job Responsibilities:
- Work with the Merced sales teams to understand customer needs, identify appropriate solutions and develop detailed Statements of Work and project plans
- Work with customers to define project goals and build detailed project plans
- Lead internal teams of business analysts and integration engineers
- Manage deployment projects and communicate with customers on project status
- Work with customers to implement software enhancements and additional functionality
- Ensure customer satisfaction with Merced software, services and project teams
- Become trusted business advisor to customers and ensure that they derive maximum business benefit from Merced software
- Up to 25% travel will be required
Required Skills/Experience:
- 5-10 years of experience leading software implementation teams, ideally involving reporting and analysis functionality
- Ability to lead teams and manage people
- Ability to manage complex projects
- Ability to form strong customer relationships
- Ability to span business and technical issues
- Excellent communication and organizational skills
- Ability and willingness to work under pressure in a highly dynamic environment
- Ability to work in a collaborative team environment
- Bachelor`s degree in a technical field (or equivalent), MBA preferred
- Strong business orientation
- Working knowledge of SQL and/or data management, data mapping or data modeling
- Experience with reporting or database applications
Valuable skills:
- Experience with business intelligence tools (e.g. Business Objects, Cognos)
- Nice to have technical skills: XML, HTML, ETL tool experience, web architecture understanding
- Management consulting experience
- Operations management experience
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
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| Contact information |
| Employer: |
Âèòàëèé
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| Email: |
dominic@organicmotion.com
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| Phone: |
0445011267
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Publication date: 2009-12-31 00:51:10
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